Collect, analyze and respond to customer satisfaction feedback more quickly. Our advanced text analytics and sentiment analysis solution for the restaurant and food industries.
Our persona-based dashboards make it easy for your insights, marketing and operations teams to quickly identify strengths and areas of opportunity.
Paired with other customer feedback, you can reduce customer churn, predict future behavior, and drive customer loyalty.
Improve performance by modernizing your cloud infrastructure and data analytics. With integrated data from internal and external sources, you can access real-time data dashboards and visualizations to make better procurement, inventory, staffing, and service decisions – improving your customer’s experience before, during, and after their visit.
Used non-SQL unstructured data, big data technologies, and visualization tools to deliver self-service reports for business insights and a clear framework for TTM (Test to Market) measurement. Realized an 87% improvement in the efficiency of data analytics delivered.
Analyzing multiple factors to determine impact on grill time and space with the introduction of new menu items. This can be successfully accomplished with current kitchen setups, avoiding millions of dollars in capital expenditures, with no measurable impact on sales generated from existing menu items.